FUJIFILM Techno Service Co., Ltd. (hereinafter referred to as "we") provides after-sales service and technical support for FUJIFILM products, refurbished camera sales, etc. to customers.
Established March 25, 2005
Revised April 01, 2022 FUJIFILM Techno Service Co., Ltd.
President and Representative Director
In the event we receive a request for notification of the Purpose of use, disclosure or correction of personal information, a request for suspension of use, etc., or a request for disclosure of records relating to the provision of personal information to a third party, we shall promptly respond to such request to the extent reasonable, in accordance with laws and regulations and procedures prescribed by us, after confirming the identity of the person.
Please refer to here the request for notification of the purpose of use of personal information (retained personal data), disclosure, correction/addition/deletion and suspension of use/deletion based on the “Personal Information Protection Law”.
Information on Procedures for Requesting Disclosure of Personal Information
Please refer to this page for our procedures for disclosure of Individual Numbers and Specific Personal Information.
Basic Policy on the Proper Handling of Individual Numbers and Specific Personal Information
If you are requested to disclose or otherwise disclose Specific Personal Information, please follow these procedures.
Information on Procedures for Requesting Disclosure of Specific Personal Information, etc.
Note, however, that in such cases, some functions such as customization may not be available or services that require authentication may be unavailable, which may restrict the use of various services on the Internet.
Personal information of customers under 16 years old must be provided with the consent of their guardians.
Questions and inquiries about personal information of customers will be handled at our contact point that informs customers.
Contact point for inquiries about personal information (Fujifilm Techno Service Co., Ltd.)
Telephone inquiry times: 8:40 to 17:20 (Saturdays, Sundays, national holidays, summer holidays, year-end and New Year holidays are holidays)
Inquiries about Individual Numbers and Specific Personal Information
Fujifilm Group My Number Center (within FUJIFILM Business Expert Co., Ltd.)
Telephone inquiries are received from 9:00 to 17:40 (Saturdays and holidays are closed).
On February 27, 2007, FUJIFILM Techno-Service Co., Ltd. obtained the Privacy Mark Certification from the Japan Information Economic and Social Promotion Association (JIPDEC), which is given to businesses that have established systems to properly protect personal information.
Privacy Mark® System
We are a covered entity of the Japan Information Economic and Social Promotion Association (JIPDEC), an authorized personal information protection organization.
The Association receives complaints and inquiries about the handling of personal information by target companies. This is not an inquiry about our products and services.
[Name of authorized personal information protection organization]
Japan Information Economic and Social Promotion Institute (JIPDEC)
[Contact information for complaint resolution]
Personal Information Protection Complaint Consultation Office
Address:106-0032 In the Roppongi First Building, 9-9, Roppongi 1-chome, Minato-ku, Tokyo